Question & Answer

Home - Our Faq's
shape

Petos
FAQ

Business days are typically Monday through Friday, excluding holidays. For Petos insurance, we operate on standard business days to provide you with the best service.

You can purchase Petos insurance by filling out a quick form on our website or contacting our customer service team. We'll help you choose the best plan for your pet.

The Petos wellness plan includes vaccinations, grooming, consultations, and more. Check our About Us page for detailed information about all available services.

You can get up to 10% cashback when you pay for vet visits through the Petos app using UPI. The cashback is credited instantly to your Petos wallet.

Yes, you can cancel your policy at any time. Please contact our customer service for assistance with cancellation and any applicable refunds.

To make a claim, simply collect all required documents from your veterinarian (bills, prescriptions, reports) and submit them online through the Petos app or via email.